For restaurants, cafés and delivery
"Are you open?" answered at 9pm. Without anyone leaving the pass.
Cosend answers the hours, menu and "do you deliver to…" messages on their own, and puts the real orders in an inbox the whole team can see, from the kitchen, the counter or the sofa.
Your week
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Friday, 18:45.
Forty messages in an hour. Twenty are "are you open?" and "do you deliver to Marina?", answered automatically. The rest are orders, in the inbox, each assigned as someone takes it.
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Sunday, 11:00.
A regular messages the number for a table for six. Whoever is on the inbox answers from the counter.
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Monday, 09:00.
The weekend's chats are all there, with who answered what, so the Monday shift knows what was promised.
Three things that change
The rush stops hitting one phone.
Every message is on a screen anyone can open, and the phone keeps working.
The same twenty questions answer themselves.
Hours, delivery area, menu link, set once.
Every promise is written down.
One chat per customer, whoever replied.
The plan most restaurants pick
Starter
$14.95 a month
for one restaurant.
Growth
$59.95 a month
for a few branches or a busy delivery operation with more automations.
The questions everyone asks first.
Is my number safe?
Do I need a developer?
What happens to my chats?
Can I cancel?
Guides for this kind of business
Can I keep the WhatsApp Business app on my phone and use the API too?
Coexistence for owners: what stays on the phone, what changes, your chat history, and how to connect.
Updated GuideHow can several people answer one WhatsApp Business number?
4 ways to put a team on 1 WhatsApp Business number, compared, and how to set it up in Cosend.
Updated ComparisonWhatsApp Business app vs API vs coexistence: which do you need in 2026?
The app, the Cloud API, or both on one number: a side-by-side table and a pick for each kind of business.
UpdatedKeep your phone. Add your team.
Free for 1 person, no card needed. Bring your team in from $14.95 a month.