For clinics, salons and studios

Bookings, reminders and "can I move my appointment?", handled between patients.

Cosend gives your reception a WhatsApp inbox on the computer, sends the reminders, and answers the routine questions, so the phone at the desk stops being a full-time job.

The Cosend inbox for Riverside Dental: the chat list, a patient asking about Saturday, a reply sent from the phone and an appointment reminder.

The Cosend inbox on a phone: a patient asks about Saturday and the reply sent from the phone is marked as such.

Your week

Every morning, 08:00.

Reminders for today's appointments go out on their own. Two people reply "yes", one asks to move to Thursday. That one lands in the inbox with a note.
Tuesday, 12:40.

"Do you take walk-ins?" Answered automatically, with your hours. The receptionist never saw it, and didn't need to.
Friday, 19:30.

A new patient asks what a first visit costs. The auto-reply answers; the booking request waits for Monday in the inbox.

Three things that change

Reminders send themselves.

Scheduled reminders go out on your schedule, on your number, and replies come back into the inbox.

The routine questions stop reaching the desk.

Hours, prices, directions, "do you take walk-ins": set the answer once.

The whole team can see the chat.

The doctor on the phone and the receptionist at the desk see the same conversation, so nobody answers twice.

The plan most clinics pick

Starter

$14.95 a month

for one practice with a receptionist and one practitioner.

Growth

$59.95 a month

for a practice with several practitioners and more automations.

Start free

The questions everyone asks first.

Is my number safe?

Yes. Coexistence is Meta's own feature, set up in Meta's own screen. Your number isn't moved, resold or re-registered, and nothing we do puts it at risk.

Do I need a developer?

No. If you can tap through a setup screen in WhatsApp, you can connect. Developers get their own pages; you don't need them.

What happens to my chats?

They stay on your phone, and up to 180 days of them come into the inbox when you connect, so nobody starts from a blank screen.

Can I cancel?

Any time, yourself, from your billing settings. No email, no call. Your number and your phone aren't affected.

Guides for this kind of business

Guide

Keep your phone. Add your team.

Free for 1 person, no card needed. Bring your team in from $14.95 a month.

Start free How the phone keeps working